This Privacy Policy explains how Patel Chetankumar, operating the website BestJyotishi, collects, uses and protects information provided by visitors and customers.
1. Business Information
Legal/Operator Name: Patel Chetankumar
Brand Name: BestJyotishi
Registered Address: S/O Gunvatlal, 601, Nilaya Apartment, 3/A, Swastik Society, Opp Pulse Hospital, Ahmedabad City, Navrangpura, Ahmedabad, Gujarat – 380009, India.
2. Information We Collect
Depending on how you use our website and services, we may collect the following information:
Personal Information
- Name
- Email address
- Mobile/telephone number
- Billing or contact address where required
Consultation Information
Depending on the service purchased, we may collect:
- Date of birth
- Time of birth
- Place of birth
- Questions submitted for consultation
- Other information voluntarily provided by the customer
Service-Specific Information
For services such as Palmistry, Signature Correction and Vastu Consultation, customers may voluntarily provide photographs, signatures, floor plans or other information required to provide the selected service.
Order and Transaction Information
When you place an order, we may collect or maintain information such as:
- Order number
- Purchased service
- Order amount
- Order date
- Payment status
- Transaction/reference information
Payment card, banking or other payment credentials are processed through the applicable payment service provider and are not intended to be stored directly by BestJyotishi.
3. How We Use Your Information
We may use customer information to:
- Process and confirm orders
- Provide purchased services
- Schedule consultations
- Contact customers regarding their orders
- Respond to enquiries
- Provide customer support
- Process eligible cancellations and refunds
- Maintain transaction records
- Improve our website and services
- Prevent fraud or unauthorized transactions
- Comply with applicable legal requirements
4. Payment Processing
Payments made through BestJyotishi may be processed through third-party payment service providers.
Payment information may be subject to the payment provider’s own terms and privacy policy.
BestJyotishi does not ask customers to provide passwords, OTPs, UPI PINs, card PINs or other confidential banking credentials through email, WhatsApp or telephone.
5. Cookies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Remember user preferences
- Understand website usage
- Improve the user experience
- Support website security and performance
Customers can manage cookie settings through their web browser.
6. Sharing of Information
We do not sell or rent customers’ personal information.
Information may be shared with service providers where reasonably necessary to operate the website and provide our services, including:
- Payment service providers
- Website hosting providers
- Email and communication providers
- Technical service providers
- Analytics providers
- Government authorities where legally required
7. Protection of Information
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Retention of Information
We retain customer and transaction information for as long as reasonably necessary to:
- Provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal obligations
9. Customer Rights
Subject to applicable law, customers may contact us to request correction of inaccurate personal information.
Where applicable, customers may also request deletion of personal information, subject to information that we are legally required to retain.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
BestJyotishi is not responsible for the privacy practices, security or content of external websites.
Customers should review the privacy policies of third-party websites before providing personal information.
11. Children’s Information
Our services are not intentionally directed toward children without appropriate involvement or consent of a parent or legal guardian.
We do not knowingly request unnecessary personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated effective date.
13. Contact Us
For privacy-related questions, correction requests or other concerns, please contact:
Patel Chetankumar
BestJyotishi
Registered Address: S/O Gunvatlal, 601, Nilaya Apartment, 3/A, Swastik Society, Opp Pulse Hospital, Ahmedabad City, Navrangpura, Ahmedabad, Gujarat – 380009, India.
Email: jyotishichetan@gmail.com
Phone: +91 98258 08271
